Margaret-Ann Cole Chief HR | People OfficerServices For The Underserved Redefining Leadership: A CPO’s Journey Through Change, Talent, and Transformation In the heart of New York City, where the pace of life never slows and diversity defines the rhythm of its streets, Margaret-Ann Cole has carved a legacy as a visionary leader who bridges the gap between human potential and organizational excellence. As Chief People Officer (CPO) at Services for the Underserved (S:US), a nonprofit dedicated to uplifting vulnerable communities, Cole’s career is a testament to the transformative power of empathetic leadership, strategic innovation, and an unyielding commitment to equity. Her journey - from economics student to global HR disruptor - reveals how redefining leadership begins with listening, adapting, and daring to put people first. Her own background - a Fordham degree in economics and psychology and a global executive MBA (NYU Stern, LSE, HEC Paris) - provides the analytical ...