Akanksha S Gulia
Senior Consultant 2 | Deloitte | Member at Veblen Director Programme
Top 5 Human-Centered Design Advocates: Shaping Innovative and Impactful Solutions in 2025
Akanksha S Gulia’s journey is a vibrant illustration of how empathy, adaptability, and human-centered vision can transform not just organizations but the fabric of society. Her story doesn’t echo the familiar cadence of leadership tales, it charts a bold blueprint for the future, fusing soulful vision with strategic purpose, shaped by an exquisite interplay of cultural intelligence and creative resilience. In a world busily chasing the next technological leap, Akanksha is laser-focused on elevating the human spirit – making empathy, purpose, and nuanced understanding her calling card.
A Life Built on Adaptability
Born into the dynamic rhythm of an Indian Naval family, Akanksha’s early years were a masterclass in flexibility and cultural immersion. From bustling cities to quiet harbors, each new home introduced her to unique traditions and perspectives, cultivating a natural curiosity and an ability to nurture a sense of belonging wherever she landed.
For Akanksha, these formative experiences became her guiding compass. She leads with the conviction that diversity is not just an asset, but the wellspring for genuine innovation. In every challenge, she has found proof of a guiding principle: ‘Meaningful innovation grows from empathy, and genuine empathy flourishes when leaders strive to understand lives beyond their own.’
From Architecture to AI – A Multifaceted Career
Akanksha S Gulia’s career arcs from the structured artistry of architecture to the dynamic realm of human-centered innovation and strategic management. Her uncommon breadth empowers her to untangle industry challenges in healthcare, retail, telecommunications, digital, service design, and financial services, uncovering insights that siloed thinkers often miss.
Her thinking is never linear, she thrives at the intersections, treating problem-solving not as a technical task but as a nuanced exploration of the people behind the problems. At Deloitte, she elevates human-centered strategy and user experience, anchoring each decision in deep research and authentic empathy. She champions technology as more than an enabler, when guided intentionally, it becomes a conduit for genuine connection and purpose, translating global diversity into meaningful, inclusive impact.
Championing Purposeful Leadership
Guided by her family’s tradition of service and discipline, Akanksha S Gulia infuses her leadership with intentionality and purpose. She cultivates environments where diversity sparks originality and collective voices drive tangible outcomes. Instead of following conventions, Akanksha champions disruption, encouraging organizations to pursue change with insight and decisiveness.
Her philosophy is anchored in attentive listening, placing people and impact at the core of every strategy. Akanksha bridges perspectives from hands-on users to senior executives, ensuring each strategy is authentic and relevant. For her, empathy and creativity are not abstract ideals, but vital instruments of transformation that propel real progress and cultivate belonging.
The New Face of Business Leadership
In an era where AI and digital transformation rewrite every rule of work, Akanksha S Gulia reimagines leadership as the art of fusing technical excellence with genuine human connection. She believes that, as employees seek to pursue meaning over mere profit, lasting decisions must be anchored in integrity and shared aspiration.
To Akanksha, empathy is the true currency of leadership, particularly as hybrid and remote work reshape team bonds. She leads with purpose: sparking authentic dialogue, offering candid feedback infused with compassion, and modelling visible commitment to personal growth. This approach not only fosters trust and psychological safety but also transforms teams into resilient, innovative communities prepared to excel in the face of uncertainty.
Tackling Global and Regional Challenges
Drawing on her cross-continental experience in the USA and India, Akanksha S Gulia applies a global perspective to today’s evolving business landscape. She charts a clear path for leaders: bridging the digital divide, upskilling workforces through education, unraveling regulatory complexity, integrating AI with legacy systems, reinforcing organizational integrity with robust cybersecurity, and overcoming cultural inertia.
For Akanksha, actual progress is powered by empathy, collaboration, and radical inclusivity. She champions human-centric strategies – advancing digital literacy, nurturing curiosity-led learning, and building resilient, cross-functional teams. Obstacles, in her approach, become momentum for sustainable growth and cultural renewal, with empathy and collective ingenuity as the engines of advancement in a turbulent world.
Why Human-Centered Leadership Matters
For Akanksha S Gulia, placing people at the core of every decision isn’t just an ethos, it is an unwavering strategy. Drawing on her background in architecture and design, Akanksha crafts environments, both physical and cultural, where each individual feels seen, valued, and inspired. Her principle of “leading with care” mindfully counters the isolating effects of technology, elevating both well-being and creative ingenuity.
She envisions empathetic leadership as a living mural, each voice brings a new dimension, powering open collaboration and authentic trust. Akanksha’s journey illustrates that organizations rooted in connection, warmth, and diversity transform challenges into a communal canvas of shared opportunity.
Empathy: The Overlooked Essential
In conventional leadership, empathy is rarely given its due, often overshadowed by metrics and margin. For Akanksha S Gulia, however, empathy is the connective tissue that sustains teams through volatility and challenge. She sees it not as sympathy or kindness, but as a strategic discipline: attentive listening, revealing one’s own uncertainty, and fostering honest, unfiltered dialogue.
Akanksha’s path, shaped by candid reflection on design setbacks, empowers her to wield empathy as a springboard and anchor, fuelling cohesion and encouraging adaptive problem-solving. Empathy, for her, is the shield and bridge that protects culture from digital isolation and spans differences to spark collective ingenuity.
Cultivating Great Company Cultures
For Akanksha S Gulia, workplace culture resembles thoughtfully crafted environments where intention guides every detail, diversity forms the bedrock, and purpose sets its course. Leading cross-cultural teams at Deloitte, she intentionally practices inclusion, which serves as a force multiplier, transforming differing perspectives into creative momentum and robust decision-making.
She observes that environments built on these principles nurture a dynamic equilibrium of harmony, innovation, and steadfast commitment. Through empathetic leadership, she models authentic inclusion, celebrates every voice, and fosters genuine belonging vital not just for cohesion, but for lasting relevance and agility in the digital age.
Wisdom That Inspires
For Akanksha S Gulia, the words, “A society grows great when old men plant trees in whose shade they shall never sit” encapsulate her philosophy of enduring leadership. To her, actual impact means cultivating relationships and building cultures that will flourish long after her tenure. She approaches leadership as an evolving journey rooted in trust, collective purpose, and a commitment to ensuring tomorrow’s successes are shared, inclusive, and sustainable.
Vision for the Future (2025 and Beyond)
Peering into the future, Akanksha S Gulia envisions a world where humanity and technology progress in harmony, never at odds, but dynamically intertwined as AI reshapes our reality. She is determined to cultivate organizations whose core is human values, where radical kindness, unhurried listening, and empathetic communities form sanctuaries welcoming bold, unconventional ideas.
As a thought leader on LinkedIn, Akanksha’s distinct vision champions workplaces built for both belonging and renewal, where innovation springs from trust and each story enriches the collective narrative. For her, tomorrow’s leaders excel by humanizing digital spaces, nurturing psychological safety, and guiding with both insight and heart.
The legacy she’s shaping transcends business metrics, measured in lives elevated, creative potential unlocked, and communities woven together, a future driven not only by achievement, but by authentic connection. Akanksha’s leadership radiates this conviction: organizations thrive when they choose courage over convention, centering humanity as their compass. She inspires all who lead to forge environments that are genuinely innovative, powerfully collaborative, and boldly, unmistakably human.